At The Dog Wash we value your right to privacy regarding information we may handle through our website operations. This Privacy Policy applies to www.thedogwash.com.au (hereinafter, "us", "we", or www.thedogwash.com.au).
This Privacy Policy applies only to information we collect through the website and does not apply to any other marketing platform or data-collection elsewhere. This Privacy Policy, together with the Terms of Service displayed on our Website, set forth the general rules and policies governing your use of our website.
How we collect information
The Dog Wash uses a number of data tracking software such as Google Analytics that helps identify non-personally identifying behaviour on the website. This data typically includes information such as referring site, pages visited, browser type, where users are clicking and navigating on the website, date and time of visit and what has been interacted with. These measures are in place to better understand how to improve our service to our website users via the website and in other marketing activities.
Potentially identifying information includes Internet Protocol (IP) address or if publicly posted comments are made on blog posts, for example. Personal information is collected through website forms which are opted into voluntarily and the information provided is up to the individual user.
Forms on this website
If you send us a general enquiry, we use your details only to reply to your enquiry. If you sign up to hear about Saturday opening, we use your details only to tell you when Saturdays open. Online bookings are handled by our booking system and you can update your details there at any time.
What we do with this information
The Dog Wash has three primary purposes for storing any user information through www.thedogwash.com.au. Firstly, help us better understand how we can improve the experience of our website users by identifying problems with the website or user patterns that express stress or confusion that we can ease through changing the website. Secondly, voluntarily released personal information will be used to contact and offer support to those who have directly requested it. Third, to use in other re-marketing efforts on third-party platforms.
Links to external sites
Our website or services may contain links to other websites. We do not assume responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.
We support your privacy
If you'd like us to remove any of the data or information we have available to us that we can identify as connected to you, we'll be happy to help if you'd like to contact us.
Security
At The Dog Wash we take the protection of your personal and non-personal information seriously and do all things in our means to ensure best practices. As all things on the internet and with technology are evolving, we cannot 100% guarantee your information's security.
Feedback
If you have any questions about how we handle user data and personal information, feel free to contact us. We're here to help!